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Operations Manager Job Description

Operations & Administration
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Job Overview

We are looking for an Operations Manager to streamline and scale the operational processes of [Company Name]. You will oversee day-to-day business operations, identify inefficiencies, implement process improvements, and ensure every team has what it needs to perform at its best. This is a high-impact role for someone who loves building systems and driving organizational excellence.

Key Responsibilities

  • Oversee and optimize day-to-day business operations across departments
  • Identify operational bottlenecks and implement process improvements
  • Develop, document, and enforce SOPs and operational policies
  • Manage vendor relationships, contracts, and procurement
  • Track and report key operational KPIs to leadership
  • Lead cross-functional projects from planning through execution and measurement
  • Support workforce planning, resource allocation, and budget management
  • Ensure compliance with regulatory and legal operational requirements

Requirements & Qualifications

  • 5+ years of operations management experience
  • Strong project management skills and PMP or equivalent certification (preferred)
  • Experience with operations management tools (ERP, project management platforms)
  • Excellent analytical, problem-solving, and process design skills
  • Strong interpersonal and stakeholder management abilities

Core Skills & Technologies

Process Improvement Project Management Vendor Management Budget Management KPI Reporting SOPs & Compliance Cross-functional Leadership ERP Systems

Nice-to-Have Qualifications

  • Six Sigma or Lean certification
  • Experience in tech startup operations
  • MBA in Operations Management

What We Offer

  • Competitive salary
  • Operational leadership authority
  • Health insurance
  • Flexible work model
  • Career path to COO / VP Operations